The EFQM Model is not for wimps. One needs to persist and invest time and effort to improve the performance and the organisation in a sustainable way. It is great when things (and obviously the business results) start going your way! Finding the way to get started is sometimes a challenge … this is where the EFQM Journey to Excellence (J2E) training course will get you off to an even better start.
When it comes to successfully implementing the EFQM Model in an organisation everyone throughout the organisation needs to be involved and fully engaged. Line managers and process owners don’t need the same level of understanding of the EFQM Model as the excellence professionals in the organisation need to have. What these line managers and process owners need to understand is simply how to apply the Model in a practical and common sense way with simple tools and techniques. This is what will add value to the workplace. The J2E-course is specially designed for line managers and process owners who are going to support the organisation with implementing the Model. The J2E-course is a 3-day interactive training course created to help attendees understand where they are on their journey towards excellence, where they would like to be and how to get there. At the end of the course, they will be more motivated and will better appreciate what is required to set out on the journey, not just in terms of tools and techniques, but also in terms of cultural development.